Law Enforcement Policy assists law enforcement agencies in their investigations while protecting subscriber privacy as required by law and applicable privacy policies.

The main federal statutes that must conform to when releasing subscriber information are:

  • The Electronic Communications Privacy Act (18 U.S.C. §§ 2510-2522, 2701-2712, 3121-3127)
  • Communications Assistance for Law Enforcement Act (47 U.S.C. §§ 1001-1010)
  • The Telecommunications Act of 1996 (particularly, 47 U.S.C. § 222 pertaining to customer proprietary network information or CPNI). also complies with all applicable state and federal laws.’s primary goal is to provide timely and accurate responses to all law enforcement and legal requests. has highly qualified personnel who are responsible for complying with legal requests made of Unless otherwise required by the request,’s goal is to provide a response within five business days of each request. If necessary, employees can offer testimony in support of subscriber identifications at reasonable costs. However, encourages the use of affidavits in order to avoid personal court appearances and costs wherever possible.